Cincinnati: 513-718-1101    Dayton: 937-723-8405

Choosing an IT Consultant

The process of selecting an IT consultant to entrust with your essential IT functions can be overwhelming. So much depends on the effectiveness of your IT network infrastructure – it is crucial that you partner with the right IT consultant to meet your specific needs.

With so many IT consultants out there, how do you determine the right one for you? Here are a few important questions to consider:

What companies have they have worked with?

Ask any perspective IT consultant if you may review their previous projects or client case studies. Ask for references, just as you would from a potential employee. A reputable IT consultant will encourage you to contact their current or past clients.

What kind of support team will be available to you?

The managed IT services group you partner with should be one that is ready and available to assist you at all times. Prospective IT consultants may claim to have your needs covered, but take a look at who they have available to support that promise. Do they maintain qualified staff and quality systems, or will they outsource your services to someone else?

Does the IT consultant have experience working within your industry?

If your industry involves specific security requirements, regulatory needs, or other industry related challenges, you should ask potential IT consultants if they have experience in those areas. Though the IT consultant’s highly specialized technology is the primary role of the consultant, it is also important that they are knowledgeable about the comprehensive needs of your business. The right IT consultant will be able to leverage technology to serve the trends in your industry and see that your overall business objectives are central in all they do for you.

Have they demonstrated how they will add value to your operations?

Your IT consultant should approach your relationship as a partner. That means they should be able to show you the real value that they can contribute to your operations. Whether it’s initiating projects that upgrade processes, improving engagement with clients, or facilitating more effective internal collaboration, your IT solutions team should have proactive ideas about how they will enhance your operations.

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