MANAGED SERVICES CASE STUDY

Why a Major Commercial Production Company Has Full Service
Networking Manage All of Its Technology and Communications.

The Client:
RED is a results-focused marketing and production company that combines the creative expertise of an advertising agency with the content creation of a visual production shop. Located in Cincinnati, RED often produces one or two minute brand-supporting commercials for some of the largest multi-national consumer products companies. Their work helps to create quality aware consumers and strengthen customer relationships.

The Situation:
This fast-paced environment keeps RED focused on its clients with little time to spend on its own technology requirements. Anne Chambers, president and CEO, along with RED's senior managers, decided to outsource the management of its servers, computer hardware, laptops, software, security and network to Full Service Networking (FSN). To better serve RED's customers, FSN also designed and installed an integrated data and telephone system.

The Results:
RED is now able to focus its energies on the things that drive the company forward. Anne Chambers said, “ We enjoy the freedom and security of not worrying about our network or finding the latest technology. We have that with FSN. For less than the cost of adding an information-technology worker, we have the most efficient network, monitored 24-hours a day. I'm not at all concerned with network downtime, hackers, worms or viruses.”

The Future:
The network management experts at FSN maintain RED's servers in an environmentally controlled and secure area with round-the-clock monitoring and regular back-up of critical data. Periodic software upgrades and data storage assure the system will always accommodate RED's technology needs. “FSN has put us on par with our larger competitors. They manage the complex technology and give us the freedom to focus 100% on our customer and growing the business”, said Chambers.

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