24x7 Monitoring - Full Service Networking

24 x 7 Monitoring

* 24 x 7 monitoring of all intelligent network components
     - Server
     - Router
     - Switch
     - Firewall
     - Communication
     - Printer / MFP
     - Internet connection

* Alert notification and evaluation
     - Hardware failure
     - Temperature / environment
     - Memory / capacity
     - Communications failure

* Security
     - Firewall alerts / issues
     - Anti-virus alerts / issues
     - Patch alerts

* Remote and onsite response

* Escalation procedure

* Trouble ticket tracking

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